Privacy

Dromore (Ty) Credit Union is committed to protecting your personal data and respecting your privacy. We understand that as a valued member, the confidentiality and security of your information is extremely important.

Collection and Use of Information

We only collect personal information that identifies you when it is required for specific purposes — for example, when applying for a loan online or filling out a contact us form. This may include details such as your email address, and contact information.

All personal data provided is handled with strict confidentiality and in compliance with applicable laws and regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Cookies

Cookies are small files stored on your device when you visit a website. These files allow us to remember your preferences and improve your experience. Dromore (Ty) Credit Union uses cookies to monitor website traffic and enhance service delivery.

Information gathered may include:

• Number of visitors to the site

• Date and time of visits

• Pages viewed

You can manage or disable cookies via your web browser settings. Any statistical or analytical data collected does not identify individual users. Dromore (Ty) Credit Union does not attempt to personally identify visitors or associate any gathered technical information with individuals.

[Click here to view our Cookies Policy.]

Collection and Use of your personal information

When you contact us via our website, we may collect basic personal details such as your name, email address, and phone number. This information is only used to respond to your enquiry or to follow up with you if necessary. We do not collect or store sensitive personal data through our website.

Keeping Your Information Accurate

We aim to ensure all personal data we hold is accurate and up to date. If you believe any of the information we hold about you is incorrect or outdated, please get in touch with us using the contact details below and we will correct it. You may also request that your personal data is deleted, unless we are required to retain it by law. Any such requests should be submitted in writing.

Sharing Your Data

Dromore (Ty) Credit Union will never share your personal data with third parties unless:

• You have given explicit permission

• We are required to do so by law

• It is necessary for our legitimate business interests and in accordance with data protection legislation
  

Security

The security of your data is our top priority. We implement appropriate technical and organisational measures to protect your personal data, including secure servers, restricted access, and encryption of online communications.

While we make every reasonable effort to safeguard your data, no method of online transmission is 100% secure. We cannot guarantee the security of information transmitted via the internet.

Disclaimer

Dromore (Ty) Credit Union, its directors, employees or affiliates are not liable for any claims, losses, or damages arising from the use or dissemination of your personal information in accordance with this privacy policy and your consent.

Please note that our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We reserve the right to amend this privacy statement at any time. We encourage you to review it periodically to stay informed of any updates.

Contact Us

Dromore (Ty) Credit Union Ltd
32–34 Main Street
Dromore
Omagh
BT78 3AB

Phone: 028 8289 8822
Email: info@dromore.cumail.co.uk

Complaints or Access Requests

If you wish to make an access request or have a data-related complaint, you can contact us directly using the details above.

If your concern is not resolved, you may contact:

Information Commissioner’s Office (ICO)
3rd Floor, 14 Cromac Place
Belfast

BT7 2JB

Phone: 028 9027 8757 or 0303 123 1114